This Privacy Policy explains how fe888 collects, uses, stores, and protects your personal data when you use the fe888 Platform at fe888.club. We are committed to handling your information — including KYC documents and payment details — with care, transparency, and in accordance with applicable data protection standards.
Last updated: 7 June 2026 | 18+ Applies to all players
1.1 fe888 ("fe888", "we", "us", "the Platform") operates the online casino and sports betting platform accessible at fe888.club. As the data controller for the personal information you provide when registering and using fe888, we are committed to protecting your privacy and processing your data responsibly.
1.2 This Privacy Policy applies to all personal data collected through the fe888 Platform, including data collected during registration, KYC verification, deposits and withdrawals, gameplay, customer support interactions, and use of the fe888 website.
1.3 By creating an fe888 Account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please do not register or use the fe888 Platform.
2.1 Registration Data: When you create an fe888 Account, we collect your full name, date of birth, email address, and Pakistani mobile number. This information is required to create and maintain your account.
2.2 Identity & KYC Documents: To comply with applicable know-your-customer (KYC) requirements, fe888 collects copies of identity documents (Pakistani CNIC front and back), proof of address documents, and where required, a selfie photograph.
2.3 Financial Data: We collect details necessary to process deposits and withdrawals, including JazzCash wallet numbers, Easypaisa account details, and Pakistani bank account information (bank name, account title, account number, IBAN). We do not store full card numbers — card transactions are processed by certified payment processors.
2.4 Usage & Technical Data: We automatically collect data about how you use the fe888 Platform, including IP address, device type and operating system, browser type, session duration, pages visited, game history, bet history, and login timestamps.
2.5 Communications Data: When you contact fe888 support via live chat or email, we retain records of those communications including the content of messages, timestamps, and support ticket identifiers.
fe888 processes your personal data for the following purposes:
4.1 KYC documents submitted to fe888 — including CNIC images, proof of address, and selfie photographs — are stored using AES-256 encryption on secured servers with access restricted to authorised compliance personnel only.
4.2 KYC documents are used exclusively for the purpose of identity and age verification in connection with your fe888 Account. They are not used for marketing, shared with game providers, or processed for any purpose beyond regulatory compliance.
4.3 fe888 may share KYC information with regulatory authorities or law enforcement agencies where required by applicable law or a valid legal order. We will notify you of such disclosure to the extent permitted by law.
4.4 CNIC information submitted to fe888 is treated with the highest level of data sensitivity. Access logs for KYC document retrieval are maintained and reviewed regularly as part of fe888's internal security audit procedures.
5.1 Payment data — including JazzCash and Easypaisa wallet numbers, bank account details, and transaction records — is collected and stored to enable the processing of deposits and withdrawals in PKR and to maintain accurate financial records as required by applicable regulations.
5.2 fe888 does not store full debit or credit card numbers. Card transactions are tokenised and processed by PCI-DSS compliant third-party payment processors. fe888 retains only the last four digits of a card number for identification purposes.
5.3 Transaction history associated with your fe888 Account — including deposit and withdrawal records — is retained for a minimum of five (5) years from the date of the transaction to comply with financial record-keeping requirements.
6.1 fe888 uses cookies and similar tracking technologies on the fe888 Platform to provide, improve, and secure the service. Cookies used by fe888 include:
6.2 You may configure your browser to block or delete non-essential cookies, but doing so may affect the functionality of the fe888 Platform, including your ability to remain logged in.
7.1 fe888 does not sell your personal data. We share your data only in the following limited circumstances:
8.1 fe888 retains personal data for as long as your Account is active and for such additional period as is required by applicable law or regulation.
8.2 Following Account closure, fe888 retains Account data and transaction records for a minimum of five (5) years to comply with AML and financial record-keeping requirements. KYC documents are retained for the same period.
8.3 Where Account closure follows a self-exclusion request, fe888 retains sufficient data to enforce the self-exclusion and prevent re-registration during the exclusion period.
8.4 Analytics and usage data that has been anonymised (and therefore can no longer identify you individually) may be retained beyond the above periods for statistical analysis and Platform improvement purposes.
9.1 fe888 implements the following technical and organisational security measures to protect your personal data:
9.2 Notwithstanding fe888's security measures, no internet transmission or electronic storage is completely secure. fe888 cannot guarantee absolute security of your data. If you become aware of any unauthorised access to your Account, please contact fe888 support immediately.
Subject to applicable law, you have the following rights in relation to your personal data held by fe888:
To exercise any of these rights, contact fe888 support at [email protected]. fe888 will respond to data rights requests within 30 days.
11.1 18+ The fe888 Platform is strictly for adults aged 18 years and over. fe888 does not knowingly collect personal data from individuals under the age of 18.
11.2 Age is verified through KYC procedures requiring CNIC submission. Where fe888 identifies that an Account has been registered by or accessed by a person under 18, the Account will be closed immediately, all data will be deleted (subject to legal retention obligations), and any Balance forfeited.
11.3 If you have reason to believe that a minor has registered on fe888, please contact our support team immediately at [email protected].
12.1 With your consent, fe888 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, promotions, and fe888 Platform updates.
12.2 You may opt out of marketing communications at any time by:
12.3 Opting out of marketing communications does not affect transactional messages such as deposit confirmations, withdrawal notifications, and KYC status updates, which are sent as part of Account management and cannot be disabled.
12.4 fe888 does not send marketing communications to players who have requested a self-exclusion from the Platform.
13.1 fe888 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the fe888 Platform at least 7 days before the updated policy takes effect.
13.2 Continued use of the fe888 Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how fe888 protects your data.
For privacy-related queries, data access requests, or concerns about how fe888 processes your personal data, please contact our team:
fe888 aims to respond to all privacy-related enquiries within 5 business days and to data rights requests within 30 days. Support is provided in English and is available around the clock for all Pakistani players.
fe888 does not sell, rent, or trade your personal data. Your name, mobile number, email, and CNIC details are never shared with advertisers or data brokers. Full stop.
Your CNIC images and identity documents are stored with AES-256 encryption. Access is restricted to authorised compliance personnel and audited regularly.
JazzCash and Easypaisa wallet data is used only to process your transactions. Bank account details are stored securely and never shared with third parties beyond payment processing.
You can access, correct, or request deletion of your personal data at any time by contacting fe888 support. Data access requests are processed within 30 days.
Unsubscribe from fe888 promotional emails and SMS with one click. Your marketing preferences are respected immediately. Transactional messages (deposits, withdrawals) are always sent regardless.
Transaction records and KYC documents are retained for 5 years following Account closure as required by financial compliance regulations. After this period, data is securely deleted.
Your data is protected. Your KYC is secured. Your PKR is in safe hands. Now get back to the cricket betting, slots, or live casino table you were thinking about.
18+ Gamble responsibly. Financial risk involved. Follow applicable local laws.